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Delivery Policy

Fiscal Fellows · Automations & Business Support

Fiscal Fellows, a partnership firm · Registered office: S3, SCO 22, Sector 33D, Chandigarh 160020 · GSTIN 04AAJFF5605P1Z6 · care@fiscalfellows.com · Toll-free 1800-88-96296

Effective date: 31 October 2026 · Last updated: 31 October 2026

Software, licence keys and access are delivered digitally, the same day. The only physical item is the Class 3 DSC USB token: it is ready within 30 minutes of successful verification, and delivery or collection time depends on your location. Any courier charge is told to you before dispatch.

Licence keys, access details and invoices are sent to the email address and/or WhatsApp number you give when you buy. Timelines start once we have successful payment confirmation and, for business services, all required documents.

1. Software and licences

Product How it is delivered When
WA Rider licence key Licence key sent by email / WhatsApp. The software itself is a free download from fiscalfellows.com. Same day as payment
GST Billing Software, full version Full version activated on your account, with confirmation by email / WhatsApp Same day as payment
FormPilot Access / licence details sent by email / WhatsApp Same day as payment
Payslip Manager Access / activation details sent by email / WhatsApp Same day as payment
WhatsApp Business Platform: official WhatsApp Business Platform (API), provided through a Meta-approved provider Platform account and login details sent by email / WhatsApp. Your WhatsApp business number goes live once Meta's review is complete; Meta's review timeline is outside our control. Login same day as payment; number go-live after Meta's review (no date promised)
Workflow Automation, HRMS, ATS Platform account and login details sent by email / WhatsApp Same day as payment

2. Business services

Service What we do When we start / deliver
Class 3 DSC (certificate + USB token) Application processed with a licensed Certifying Authority. The DSC is issued after your verification. USB token ready within 30 minutes of successful verification; delivery or collection time depends on your location
Company / LLP / Partnership registration Preparation and filing of the application, with filings certified by practising professionals where the law requires; certificate or registered deed shared when issued Within 2 working days of receiving complete documents
GST registration Preparation and filing of the GST application; GSTIN shared when approved Within 2 working days of receiving complete documents
Trademark registration Preparation of the application, filed by you or through a registered trade marks agent or advocate; filing acknowledgement shared Within 2 working days of receiving complete documents

Registrations, certificates and approvals are issued by the relevant authorities. Timelines and outcomes depend on them and are not guaranteed by us. We will keep you updated on the status.

3. Invoice

A GST invoice (GSTIN 04AAJFF5605P1Z6) is sent to your email for every payment.

4. Delays or non-receipt

If you have not received your licence key, access or an update within the times above, contact care@fiscalfellows.com or toll-free 1800-88-96296 with your payment reference. We will resolve it within 1 working day.

5. Contact

Fiscal Fellows, S3, SCO 22, Sector 33D, Chandigarh 160020
Toll-free 1800-88-96296 · care@fiscalfellows.com
Support hours: Monday to Saturday, 10:00 AM to 6:00 PM IST

Grievance Officer

Pawaninder Jaswal, CEO
Email: care@fiscalfellows.com · Toll-free: 1800-88-96296
We acknowledge complaints within 48 hours and resolve them within one month.